Terms & Conditions
Students enroll for the full term from their start date within the term. If, due to exceptional circumstances, the student cannot complete the full term, a minimum of 4 weeks notice is required. This notice must be given in writing to the office and not to the teacher. Classes will be charged where no notice has been given. If government advice leads to the temporary closure of the school, students enrolled will be given online lessons. No deferrals or refunds are offered in this situation.
Re-enrolment forms together with deposit/s must be returned by the published dates in order for lessons to be booked.
Lesson times cannot be reserved in the case where re-enrolment forms are not returned and no deposit is received.
Fees must be paid in advance and are non-returnable, except in the case of cancellation by the school. A staged payment facility or standing order can be arranged with the office administration.
Lessons missed by a student will only be rescheduled or credited where more than 24 hours notice has been given in by email/call or text. Lessons missed by a teacher will either be covered by a suitable deputy teacher or be given to the student at a later date, at the discretion of Ceola Academy of Music. An agreed rescheduled class missed by the student will not be rescheduled or credited.
Bank holidays 2021/2022
Lessons that fall on Thursday 17th March and Monday 2nd May will be offered at a different date. ***these lessons form part of our academic calendar and cannot be rescheduled.***
Every effort will be made to accommodate requests for lesson times. However, the allocation of times are subject to teacher, room and timetable availability. Ceola ltd. reserves the right to change class timetables or teachers if necessary.
Students wishing to enter for external examinations do so with the consent of their teacher.
Notification of illness
Students or guardians must tell Ceola Academy of Music if they are suffering from an illness or allergy. Ceola office must be notified of any serious medical conditions or other conditions requiring medication and consideration.
Ceola Academy of Music cannot accept responsibility for damage or loss of property.
Safety and student behaviour
Students are expected to behave in a reasonable manner while in Ceola Academy of Music and the school premises and property must be treated respectfully at all times.
Before, after, and in-between classes, responsibility for the welfare of the students rests with the parent or guardian.
Please ensure that children arrive promptly for the start of lessons and are collected promptly upon completion.
Students should be collected from Ceola Academy of Music.
All waiting areas in Ceola are quiet areas for students awaiting classes ONLY.
The information provided on an enrolment form is collected and used for the following reasons:
- To support pupil learning
- To monitor and report on pupil progress
- To provide appropriate pastoral care
- To assess the quality of our service
- To comply with the law regarding data sharing
- To safeguard pupils
To view our full GDPR policy please visit our GDPR page, or alternatively it is also available from our school office upon request.
By enrolling in Ceola Academy of Music you agree to abide by the Terms and Conditions detailed above.